Home > 2-1-1

What is 2-1-1?

2-1-1 is an easy to remember telephone number that connects people with important community services and volunteer opportunities. For example, 2-1-1 can offer access to the following types of service:

March 2018 2-1-1 Newsletter: InfolineMarch2018 (002)

Its function is to raise much needed funds for services at its 27 partner service agencies. United Way of West Alabama operates under the direction of a maximum 30 member Board of Directors who represent a cross-section of West Alabama citizens.

Basic human needs resource:  food banks, clothing closets, shelters, rent assistance, utility assistance.

Physical and Mental Health Resources: health insurance programs, Medicaid and Medicare, maternal health, Children’s Health Insurance Program, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.

Employment Supports:  financial assistance, job training, transportation assistance and education programs.
Support for Older Americans and Persons with Disabilities: adult daycare, Meals on Wheels, home health care and transportation.

Support for Children, Youth and Families:  Childcare, after school programs, Head Start, family resource centers, summer camps, recreation programs, mentoring and tutoring.

Benefits to Users
• One call gives you access to resources across your community.
• No more wrong numbers, wasted time or trying to find the right resources.
• 24-hour/7 days a week availability.

Accessing 2-1-1
• Call 2-1-1 on your AT&T, Sprint, and Verizon cell phone or from any land line phone.
• Or call 205-345-7775.

Resource Directory

For up to date information about resources in the West Alabama area, please contact 211/Information & Referral Service by dialing 211 within Tuscaloosa County. You can also dial toll free 866-869-4921 or 205-345-7775.