West Alabama Nonprofit Job Board

Please DO NOT CALL United Way regarding job listings. These are individually posted by nonprofits. Please follow the instructions to apply in each of the job descriptions.

Community Disaster Program Manager

P/T Referrals Coordinator

American Red Cross

Posted: 3.9.2026

Job Description:

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

 

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

 

WHAT YOU NEED TO KNOW (Job Overview):

 

This position is not eligible for relocation assistance.

The candidate must reside in 1 of these counties: Marion, Winston, Cullman, Lamar, Fayette, Walker, Pickens, Tuscaloosa, Bibb, Hale, Greene, or Sumtercounty AL.

 

As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. 

Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters.  Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

 

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   

Empower Volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, planning, and readiness.

 

Lead the Program: Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region

 

Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.

 

Engage Community: Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.

 

Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.

 

Know Your Communities: Act as the Red Cross disaster subject matter expert within the assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.

 

Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations. Diverse Community: Identify, build trust in, and increase access to disaster services in diverse, historically underserved communities.  Build relationships and partnerships with trusted and diverse organizations within assigned priority communities to extend the reach and trust of the Red Cross.

 

 

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

  • Education: Bachelor's degree required, or equivalent combination of education and related experience required.
  • Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
  • A Valid Driver’s License and a clean MVR.

 

 

REQUIRED SKILLS AND ABILITIES:

  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
  • Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside of regular duty hours including nights and weekends.
  •  
  • RESIDENCY REQUIREMENTS
  • Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers. 
  • Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.

 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. 

 

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Has experience working with and leading volunteers.

Must understand the mission.

Experience in Recruiting, engaging & retention of volunteers

Building volunteers teams.

Focus on people and the community.

Must be able to pivot and must be flexible

Warm and welcoming individuals.

Must be a mentor and be a cheerleader.

Must be able to look at data and make decisions based on the data.

Bilingual English/Spanish helpful

 

 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

 

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO:  Starting at 15 days a year; based on FLSA status and tenure
  • Holidays:  11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

 

Apply now!  Joining our team will provide you with the opportunity to make your career a force for good!

Apply online here.

 

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

P/T Referrals Coordinator

P/T Referrals Coordinator

Good Samaritan Clinic

Posted: 1.21.2026

Good Samaritan Clinic is seeking a compassionate and highly organized Registered Nurse to serve as a Referral Coordinator.  This role is essential in ensuring our patients receive timely, appropriate access to specialty care and community resources.  The RN Referral Coordinator will use strong critical thinking and care coordination skills to manage a team of volunteers who collaborate with outside agencies and medical specialists on behalf of our patients.  Please send resume and references to executive.director@gscclinic.org

2-1-1 Helpline Resource Navigator

United Way of West Alabama

2-1-1 Information & Referral Hotline

Posted: 03.12.2026

 

Full-time

Reports To: 2-1-1 Helpline and Disaster Response Director

 

Purpose of Position

United Way’s 2-1-1 Helpline is known as the number to call to “Get Help or Give Help.” 2-1-1 provides a first point of entry for information and referral about health and community resources for everyday needs as well as in times of disaster. United Way of West Alabama operates the 2-1-1 Helpline serving nine counties (Bibb, Fayette, Greene, Hale, Lamar, Marengo, Pickens, Sumter, and Tuscaloosa). The 2-1-1 Helpline Resource Navigator connects individuals seeking assistance to organizations that can help them obtain resources to meet their essential needs.

 

Duties and Responsibilities

  • Offer comprehensive call center customer service in responding to inquiries for information and referrals to individuals in need as well as professionals seeking assistance through phone calls, text messages, emails, and chat services.
  • Assess individual needs using the principles of active listening and advocacy for callers in assessing resources, as appropriate.
  • Conduct follow-up calls and text with 2-1-1 helpline callers to ensure they receive assistance.
  • Demonstrate and maintain proficiency in effectively using resource database software, computer hardware, and telephone equipment.
  • Maintain accurate and detailed records of client information and referrals given on each call.
  • Answer phone calls promptly with consideration of callers’ time and needs.
  • Update resources available to the residents of West Alabama on a regular basis.
  • Alert the Director to significant barriers, changes, gaps, problems, or issues in the Information & Referral service system.
  • Gather 2-1-1 caller information and document required data for special projects or grant funded programs.
  • Participate in outreach activities to raise awareness of United Way and 2-1-1, such as serving with community organizations, tabling at community fairs, hosting workshops, etc.
  • Complete other related duties as assigned by the supervisor.
  • Present to diverse audiences 2-1-1/United Way/Disaster information, as needed.
  • Collaborate on community projects to meet unmet needs.
  • Ability to multi-task and work independently.
  • Active listening and ability to empathize and guide individual in need of service.

 

Job Requirements

  • Excellent verbal and written skills.
  • Background in social work, human services, or customer service.
  • High-level professional standards for performance and a commitment to work with internal and external customers in a friendly, cooperative manner.
  • Self-starter: demonstrated ability to work independently and within teams, meet deadlines, and manage projects effectively.
  • Computer proficiency in Microsoft Office Suite and ability to quickly learn new computer software programs in a timely manner.
  • Preference for candidate with strong telephone/telecommunication skills
  • Preference for bilingual candidate (Spanish/English).

 

Educational Requirements

  • GED/High School Diploma with 7+ years of experience in social work, human services, call center operations, counseling, or related fields; OR Associate degree with at least 3 years of experience in social work, human services, call center operations, counseling, or related fields; OR
  • College degree with at least 1 year of experience in social work, human services, call center operations, counseling, or related fields.

 

Other Position-Related Information

Hours: This non-exempt position is full-time. At times, a flexible work schedule may be necessary to complete activities. 2-1-1 staff may be called upon to provide disaster related information and referral before, during, and after local and/or statewide disasters. Limited evening and weekend hours may be required on occasion.

 

Physical Demands:

The employee is primarily seated while performing the duties of the position. Requires manual dexterity to operate a computer, phone, and standard office equipment. Requires the ability to actively listen and speak clearly over the phone while simultaneously operating a computer. Occasionally required to lift and/or move objects weighing up to 25 pounds.

 

To apply, please send cover letter, resume, and references to Will Foster at will@uwwa.org by preferred deadline of April 1, 2026. Applications will be accepted until the position is filled.